Employment Information
- "Provide support and evaluation/validation guidance to quality assurance staff by answering questions on regulations or compliance, procedures and policies
- - Escalate key maintenance errors identified during evaluation & validation process and ensure resolution of same, reviewing programs, processes, documentation, to ensure compliance with internal company requirements or government regulations
- - Review systems to ensure company standards are met, exceptions are notated, and issues escalated as necessary
- - Assist in development and design of product specific databases
- - Review and evaluate work
- - Prepare calibration feedback and facilitate calibrations across the team to ensure consistency of quality evaluations delivered to clients
- - Monitor quality assurance programs and processes to identify gaps and risk assessment
- - Design and conduct training as needed
- - Provide coaching to staff and track performance expectations and results
- - Make final evaluation decisions on disputes which impact quality results
- - Interact with staff and business partners to promote teamwork and departmental effectiveness "
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